Policies

Our Valued Guests - COVID-19

We are open for business and happy to serve you. However, if anyone needs to change their plans, we completely understand and they may cancel at any time without penalty. Our highest priority is the safety and well-being of our guests and employees. In an effort to maintain the health of everyone at the hotel we are taking additional steps to maintain the highest levels of cleanliness in our rooms and public areas. We have the ability to check guests in and out without them coming into the office if they give us a call before their arrival. If you have any questions please give us a call at 503-636-9679 or email stay@thelakeshoreinn.com.

Arrival and Departure

Check-in is at 4 p.m. and Check-out is 11 a.m. The office is open 24 hours a day.

Reservations

To reserve a hotel room guests must be 18 years old. All reservations require a credit card to guarantee. During some holiday time periods an advance deposit of one night may be required.

Cancellation

We require 72 hours’ notice to cancel. If the cancellation is made with less than 72 hours’ notice we will charge for the first night of the stay.  During holidays and special events the cancellation policy is 7 days notice.

Dogs

We allow 2 dogs per room. Each dog is $15 per night. The dog may not be left uncrated in the room. We have crates to borrow if needed. We only allow dogs; no other pets are permitted in the rooms. Dogs must be on a leash at all times when walking around the property. 

Rooms

All our rooms and decks are non-smoking, and dogs are only allowed in dog friendly rooms. Guests will be charged a $200 fee if they smoke in a room or have a dog in a pet free room.

Outdoor Pool 

The pool is open seasonally May - September weather permitting. Towels are provided in the pool area.  

 

 

503-636-9679

800-215-6431

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